{"id":18533,"date":"2022-03-03T17:36:52","date_gmt":"2022-03-03T17:36:52","guid":{"rendered":"http:\/\/nofallsfoundation.org\/?p=18533"},"modified":"2022-03-03T17:53:38","modified_gmt":"2022-03-03T17:53:38","slug":"slips-trips-and-falls-behaviour-and-culture","status":"publish","type":"post","link":"https:\/\/nofallsfoundation.org\/index.php\/2022\/03\/03\/slips-trips-and-falls-behaviour-and-culture\/","title":{"rendered":"Slips, trips and falls \u2013 behaviour and culture"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18533\" class=\"elementor elementor-18533\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38d47de elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"38d47de\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-638a0e3\" data-id=\"638a0e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1ee57f elementor-widget elementor-widget-shortcode\" data-id=\"a1ee57f\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"header\" data-elementor-id=\"17764\" class=\"elementor elementor-17764\" data-elementor-settings=\"[]\">\n\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ca7d222 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3ca7d222\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5bb2a94b\" data-id=\"5bb2a94b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4eda7afd elementor-widget elementor-widget-image\" data-id=\"4eda7afd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/nofallsfoundation.org\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nofallsfoundation.org\/wp-content\/uploads\/2018\/08\/No-Falls-Foundation-Logo.jpg\" title=\"No-Falls-Foundation-Logo\" alt=\"No-Falls-Foundation-Logo\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6d60dd14\" data-id=\"6d60dd14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60bb358 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"60bb358\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/www.zeffy.com\/en-GB\/donation-form\/saving-lives-by-stopping-falls\" target=\"_blank\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">DONATE NOW<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b1c9e8 elementor-widget elementor-widget-heading\" data-id=\"20b1c9e8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Saving lives by stopping falls<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-194eeb50 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"194eeb50\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-20862cd\" data-id=\"20862cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div 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elementor-element elementor-element-1e9e7a73 elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"1e9e7a73\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7ab621a9\" data-id=\"7ab621a9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-529c2d8 elementor-widget elementor-widget-heading\" data-id=\"529c2d8\" data-element_type=\"widget\" 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elementor-element-dd7f4a4 elementor-widget elementor-widget-text-editor\" data-id=\"dd7f4a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><div class=\"row\"><article class=\"post-1532 post type-post status-publish format-standard hentry category-uncategorized post_organ-pasma\"><table class=\"mcnTextContentContainer\" border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" align=\"left\"><tbody><tr><td class=\"mcnTextContent\" valign=\"top\"><div><strong>Slips, trips and falls &#8211; behaviour and culture<\/strong><\/div><\/td><\/tr><\/tbody><\/table><\/article><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2607102 elementor-widget elementor-widget-text-editor\" data-id=\"2607102\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h2><em><strong><span style=\"color: #ffffff;\">This short article makes the case that slips and falls are just as much a behavioural and cultural issue as any other and that the basic model of sound systems, pro-active objective learning and empowering the workforce certainly applies.<\/span><\/strong><\/em><\/h2><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0ce7a elementor-widget elementor-widget-text-editor\" data-id=\"7a0ce7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><div><article><div><div data-css=\"tve-u-16adef5b883\" data-ct=\"stylebox-8973\"><div data-css=\"tve-u-16539382cb7\"><div data-css=\"tve-u-165393a70e4\"><div data-css=\"tve-u-16539382cc2\"><p style=\"text-align: center;\"><span style=\"font-size: 16px;\">Written by Dr Tim Marsh, a world authority on behavioural safety, safety leadership and organisational culture<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-86b5710 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"86b5710\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-70d73cd\" data-id=\"70d73cd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d45ac04 elementor-widget elementor-widget-text-editor\" data-id=\"d45ac04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p>Two illustrations as to just how important the issue is. First, almost everyone in safety knows that Piper Alpha claimed the lives of 167 men but fewer know that, over the years more off-shore workers have been killed in falls than in all the process safety issues combined. (There are lots of stairs and they are often wet). \u00a0Second, statistically, gravity is just about the most dangerous thing on the planet. (It\u2019s very difficult to name a famous person who has made the papers for having a serious accident where the expression \u2018fall\u2019 doesn\u2019t feature. Think Christopher Reeve, Rick Mayall, Rod Hull \u2026 )<\/p><p><strong>Systems.<\/strong><\/p><p>I talked to an HSE inspector who\u2019d been asked to look into a fatal fall at a nightclub. The man was drunk but also truculent and they wanted his view on how likely a fall was. They were concerned that an annoyed bouncer might have pushed the man down the stairs. What he found was that the stairs were badly lit, steep, slippery even before slopped beer, had steps of differing sizes promoting the odd \u2018air\u2019 step and the handrails were so small as to be merely decorative. \u2018In truth I\u2019m surprised this is the first serious fall\u2019 was his verdict \u2026 and of course it wasn\u2019t at all. Indeed, there had been another fatal fall just the year before though his \u201centirely accidental\u2019 one seen by others.<\/p><p>In short, getting the basics right is always step one and in this example the club were about as far from a \u2018culture of care\u2019 for their customers as it\u2019s possible to get.<\/p><p><strong>Learning.<\/strong><\/p><p>The learning points in the above case study are self-evident but often they\u2019re more subtle. A job organised so that items have to be carried up and down stairs. Harnesses that are difficult to use or long reported leaks that make surfaces slippery. In my book \u2018A Definitive Guide to Behavioural Safety\u2019 I make the case that at its best BBS encompasses the essence of Carol Dweck\u2019s famous learning mind-set. What can \/ does go wrong? Why? What do we need to do about it?<\/p><p><strong>Transformational Leadership.<\/strong><\/p><p>Is, in essence, all about communicating clearly, coaching not telling, praising not criticising and knowing that we\u2019re all leading by example all the time whether we want to be or not \u2013 so we may as well do it well. Impactful signs reminding people to \u201chold the handrail\u201d don\u2019t hurt but they help far less than making the handrail easy to hold. \u2018Catching a person doing something safe\u2019 and praising them is proven to be about 10 to 20 times as effective at promoting behaviour change as criticising them. However, I\u2019d argue, neither is as effective as the senior management always holding the handrail on the stairs or the foreman always clipping on. It also makes any censure fairer and nothing undermines trust faster than a perception of unfairness. (Trust is perhaps the key metric for an organisations empowerment level). \u00a0<\/p><p>Finally, good coaching is about treating people like adults and using data to illustrate a point. So, for example, you could say to someone on an off-shore rig. \u201cDid you know that the chance of falling if you\u2019re not holding the handrail is about 100,000 to 1 so if you\u2019re lucky you can work an entire career never holding the handrail and never falling \u2026 but \u2026 these stairs on this platform are used about a million times a year so if none of us hold the handrail we\u2019ll have about 10 accidents a year give or take, if 90% hold the handrails then an accident once a year give or take \u2026 but if 99% hold the handrail then we\u2019ll only have one incident every ten years or so \u2026 and whilst we\u2019re talking did you know that more people have been killed in falls off shore than in all the process safety accidents combined? \u2026\u2019<\/p><p>In short, the most effective cultural and behavioural techniques and principles apply as much to trips and falls as to any other safety issue. Indeed, with gravity just about the number one accident risk factor there is \u2026 arguably even more so!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c98e15 elementor-author-box--layout-image-left elementor-author-box--align-left elementor-author-box--image-valign-top elementor-widget elementor-widget-author-box\" data-id=\"0c98e15\" data-element_type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nofallsfoundation.org\/wp-content\/uploads\/2022\/03\/Dr-Tim-Marsh-300x300.png\" alt=\"About the author... Dr Tim Marsh\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">About the author... Dr Tim Marsh<\/h4>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t<p>Tim Marsh was one of the team leaders of the original UK research into behavioural safety (in construction) in the early 1990s. He is considered a world authority on the subject of behavioural safety, safety leadership and organisational culture, was awarded a \u201cPresident\u2019s Commendation\u201d in 2008 by the International Institute of Risk and Safety Management and was selected to be their first ever \u2018Specialist Fellow\u2019 in 2010. He was made visiting Professor at Plymouth University in 2015.<\/p>\n<p>He has given key note talks around the world including the closing key note at the inaugural Campbell Institute \u2018International Thought Leaders\u2019 conference (Dallas, USA, 2014 as well as key note talks at major conferences in South Africa, New Zealand, Asia, India and the Middle East.  In 2016 he was the key note speaker at the inaugural NEBOSH Alumni event.<\/p>\n<p>Founder of Ryder Marsh Safety he has worked commercially with more than 500 major organisations around the world, including many international oil and gas, utility, chemical, transport, IT and manufacturing organisations as well as the European Space Agency, the BBC, the National Theatre and Sky. Founded Anker & Marsh in 2018 with Jason Anker to focus more closely on wellbeing and mental health issues.<\/p>\n<p>His work as an expert witness includes the Cullen Inquiry into the Ladbroke Grove train crash (Definition of Culture; Changing Culture) as well as with many law firms.  <\/p>\n<p>He has worked with media such as the BBC (radio work and selecting and fronting a box set of their \u201cdisaster\u201d series) and has written and produced many training videos such as \u201cDrive Smarter\u201d and the extensive \u201cSafety Leadership\u201d series with Baker-media and \u2018Crash Course\u2019 (a commercial spin off of the Staffordshire Police speed and safe driving awareness course). He features in \u201cThere\u2019s Always a Reason\u201d and \u201cSafety Watch\u201d. <\/p>\n<p>He has written dozens of magazine articles, many academic articles and the books \u201cAffective Safety Management\u201d, \u201cTalking Safety\u201d, \u201cTotal Safety Culture\u201d, \u201cSafety Savvy\u201d, \u201cA Definitive Guide to Behavioural Safety\u201d and \u201cA Handbook of Organised Wellbeing\u201d. <\/p>\n<p>\u201cTalking Health Safety and Wellbeing \u2013 Building an Empowering Culture in a Post Covid World\u201d published in October 2021.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ef41236 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef41236\" 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elementor-bg\" style=\"background-image: url(https:\/\/nofallsfoundation.org\/wp-content\/uploads\/2020\/10\/Donate-1.png);\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tDonate\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tHelp us save lives by stopping falls and support people affected by a fall.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-md\">\n\t\t\t\t\t\tMake a 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elementor-widget-heading\" data-id=\"526e94f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Copyright 2026 No Falls Foundation l All rights reserved l Registered Charity Number 1177494<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Latest news Slips, trips and falls &#8211; behaviour and culture This short article makes the case that slips and falls are just as much a behavioural and cultural issue as any other and that the basic model of sound 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